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Support

Questions, trouble, or feedback — reach us at support@scriptumsanctorum.com. We read every message.

Common questions

Is Maiorem the sacrament of confession?

No. Maiorem helps you prepare to bring things to confession. It never hears confession, forgives sin, or replaces a priest. Bring your notes to a priest for the sacrament.

Can anyone read what I write?

No. Your reflections and confession notes stay on your device and are never uploaded or read — not even by us. See the Privacy Policy for the full picture.

Why do I need an account?

An account lets your candles, intentions, and settings follow you to a new device, and lets you pray with others in the intercession pool. It never stores your reflections or confession notes — those remain on your device.

How do I move my journal to a new phone?

Because your reflections never leave your device, the only way to move them is to export them. In Settings → Private data → Export, create an encrypted file locked with a passphrase, then import it on the new device. Keep the file and passphrase somewhere safe — it's the only copy, and no one can recover it for you.

How do I manage or cancel my membership?

Subscriptions are billed through the App Store or Google Play, so you manage them there:

Canceling stops future renewals; your membership stays active until the end of the current period.

I already paid — how do I restore my membership?

In the app, open the membership screen or Settings → Account and tap Restore purchase. Make sure you're signed in to the same App Store or Google Play account you purchased with.

How do I delete my account and data?

In Settings → Account → Delete account. This permanently erases your account and its synced data from our servers and wipes the app's data from your device. It cannot be undone.

How do I turn reminders on or off?

All reminders are opt-in. Adjust them in Settings → Reminders, or turn off notifications for Maiorem in your device settings.

Still need a hand?

Email support@scriptumsanctorum.com with your device model and OS version, and a short description of what happened. We'll get back to you.